Cash App Data Breach Settlement: How to File a Claim and Get Up to $2,500

If you used the popular peer-to-peer payment app Cash App between August 23, 2018, and August 20, 2024, you may be qualified to file a claim in Cash App’s recent $15 million settlement. The settlement is the result of Cash App’s December 2021 data breach, and users could receive up to $2,500 each in compensation for unauthorized transactions, out-of-pocket expenses, and lost time. Here’s everything you need to know to submit a Cash App data breach settlement claim.

What led to the Cash App security settlement?

In two major data security incidents, Cash App users’ sensitive information was compromised. In 2021, a former employee downloaded user data without permission, and in 2023, accounts were accessed through recycled phone numbers. These events prompted a class-action lawsuit, alleging that Cash App’s security practices were insufficient. Eligible customers now have the chance to claim compensation for potential losses.

When is the deadline to submit?

Users must submit their claims by November 18, 2024.

Who is eligible for the Cash App data breach settlement?

If you used Cash App or Cash App Investing between August 23, 2018, and August 20, 2024, and experienced unauthorized access, fraudulent transactions, or inadequate support, you may qualify to file a claim in this class-action settlement.

How to file your Cash App settlement claim

Visit the Settlement Website: Go to cashappsecuritysettlement.com to begin the claim process.
Gather Your Documents: For claims involving transaction losses or unauthorized access, you’ll need to provide supporting documents such as bank statements, correspondence with Cash App, or police reports.
Submit by the Deadline: File your claim by November 18, 2024. Complete the form online, or print and mail it to the address provided on the website.

To file, eligible Cash App users can also contact the Settlement Administrator via phone at 1-866-615-9740 for questions or assistance with their claim.

What are the claim categories for the Cash App settlement?

These are the different categories you can site in your claim:

Out-of-Pocket Expenses: Covers costs like credit monitoring, identity theft insurance, and replacing compromised bank cards.
Lost Time: Compensation for the time spent addressing issues related to the breach, up to $25 per hour and maximum of three hours.
Transaction Losses: Covers unauthorized or fraudulent transactions, with the possibility to claim up to $2,500.

The bottom line

If you were a Cash App or Cash App Investing user between 2018 and 2024, this $15 million settlement offers you a chance to seek compensation for any issues or inconveniences tied to the data breaches. Use the simple online claims process – don’t forget to file before November 18, 2024 – for a chance to address any losses you had and be compensated accordingly.

Written by Yuka Yoneda Yuka Yoneda is the VP of Content Marketing at MoneyLion. Yuka has 15+ years of digital, brand, content, and experiential marketing experience, and specializes in creating helpful content and immersive experiences for companies whose products improve the world. Prior to MoneyLion, Yuka was VP of Marketing at Prove, and helped architect the marketing team and strategy from the ground up. Before Prove, Yuka helped new media company Internet Brands (acquired by KKR) increase the monthly readership of their Inhabitat website from 300K monthly readers to 4 million, and their Facebook page to over 1 million followers. She has also held marketing and event marketing roles at Rockefeller Capital Management and CodeGreen Solutions. Yuka's content has been featured by publications such as The New York Times, The Today Show, The Huffington Post, Wired, Glamour, Cooks Illustrated, and Edible magazine, and her YouTube videos have over 30 million views. Yuka holds a business management degree from Stony Brook University, a visual design degree from the Fashion Institute of Technology, and a certificate in digital marketing strategy from the Yale School of Management. When she's not working, Yuka spends time with her husband and two mini marketers trying to teach them the KonMari method of tidying (emphasis on the word "trying").